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A deep clean is for customers who haven’t had their home professionally cleaned in more than a month or for homes in bad condition. This allows your cleaners additional time to thoroughly clean your home. Deep cleaning tackles stubborn buildup, grease, and grime, making it more demanding and time-consuming. This is recommended for all new customers as it brings the home up to our amazing professional standards that your cleaners can then maintain for a lower price on a recurring service.

It depends on the size of the cleaning. We can send crews of between 1 – 6 cleaners to your cleaning.

If you book an hourly service then you have the choice of selecting the number of cleaners. Remember, the minimum 3 hours always applies, and the price is always per hour per each cleaner.

Yes. We will send the same cleaner for each visit. We know how important it is to have someone you know and trust cleaning your home.

Some clients prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you.

If you won’t be there, your cleaners just need a way to get in and they promise they will treat your home like their own. They can lock up and/or leave the key wherever you like.

Your cleaners can only clean inside windows. They typically can NOT clean outside (exterior) windows.

Unfortunately, the cleaners do not bring a ladder and they may not go up on a ladder even if you provide one due to liability.

They can usually go on a small step stool (2-3 steps only) to clean slightly higher but you must provide the step stool.

Please mention in the special instructions if you will provide a step stool.

If the area you need cleaned is not reachable by hand from a small step stool then they may not clean it.